You can easily remove yourself from our direct marketing efforts here: UNSUBSCRIBE
You can also send us an email at email@example.com with your email and/or your address to be removed from our lists.
Here at Crane and Canopy, we are committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us. “Contact information" is any information by which you can be contacted or personally identified, such as your name, mailing address, email address, telephone number and more.
- what information we may collect from you
- how we use such information
- the choices you have regarding our use of, and your ability to review, correct and opt out of our use of the information.
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself. This may include your name, shipping and billing address, telephone number, email address, social media user name, credit card information, birth date, gender, occupation, personal interests and more. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. If you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our website. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry and more, even if you have opted to not receive marketing communications from us.
You can generally visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us, other electronic markers and identifiers and other information about our site. We may analyze this data for preferences, trends, site usage statistics and to recognize you. We may also receive usage data from your mobile phone or other device you use to access our website, including location data, which we may also combine with other information.
We may collect your email address via cookies and pixels on the Website through the use of trusted third party partners. These partners may also combine your email information with other information they have access to such as mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you do not want us to collect information about you, please remove yourself from our direct marketing efforts here: UNSUBSCRIBE
We use your contact information for marketing and analytics purposes, such as:
- confirming and tracking your order or registration
- analyzing preferences, trends and statistics
- informing you of our new products, services and offers
- providing you with other information from and about Crane and Canopy, Inc. Brands.
We contact you only in ways compatible with your communications choices. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current and reliable.
We might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as Select Partners or Third Party Marketing Partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. Your personal information might be shared with third party marketing partners for commercial purposes
To serve you better, we may combine information you give us online or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with others, including providers of third party cookie and other third party browsing and use data. We use that combined information to enhance and personalize the shopping experience of you and others with us, and to recognize our customers so that we can communicate with you directly about our products and events that may be of interest to you, and for other promotional purposes. We may share contact information and other data with businesses controlling, controlled by, or under common control with any Crane and Canopy, Inc. Brands.
We may contract with companies or persons to provide certain services, including credit card processing, shipping, data analysis and management, promotional services and more. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, Crane and Canopy, Inc. Brands or others. We may also disclose your contact information when we believe the law or legal process requires it.
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Select and/or Service partners, or if you would like to opt out of our rental or exchange of your information with other marketers, please let us know. You can easily remove yourself from our direct marketing efforts HERE. You can call us at 888.686.8586 or send us an email at firstname.lastname@example.org. Please be sure to include your full name, email address, mailing address and specifically what information you do not want to receive. You may also click the designated unsubscribe link at the bottom of all emails from us to be removed from future emails. Please note that any requests to remove or update your contact information may take up to five days for your email request and 6–8 weeks to process your postal mail request.
To Opt out of online advertising programs, go HERE
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. We permit California residents to opt out of having their information shared with third parties for direct marketing purposes. Please contact us as set forth above in order to:
- Opt out;
- See what data we have collected about you, if any;
- Change or correct any data we have about you;
- Request that we delete data we have about you; or
- Relate any concerns you may have about our use of your data.
To do any of the above or other California privacy related actions, you can call us at 888.686.8586 or send us an email at email@example.com
Do Not Track is a privacy preference that users can set in their web browsers. Note that many web browsers support Do Not Track technology. If you enable Do Not Track, the browser may send a message to websites requesting them not to track the user. If you do so, we will not use information about your web viewing activities to tailor your online experience on our Website. For information about Do Not Track, please visit: www.allaboutdnt.org.
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we can decode your information. However, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. As a result, to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place, we urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone, log off your account and close your browser window when you have finished your visit.
Crane and Canopy, Inc. Brands take special care to protect the safety and privacy of children. Our website is a general audience site. We do not permit anyone under the age of 13 to register with us and not send email correspondence to anyone who tells us that they are under the age of 13. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the Internet.
If you believe we may have inadvertently collected such information from your child, please notify us immediately by sending an email to firstname.lastname@example.org or calling us at 888.686.8586.
If you use a bulletin board, chat room or any other interactive or publicly accessible area, you should be aware that any personal information you submit there can be read, collected or used by any person for any purpose. We are not responsible for the personally identifiable or other information you choose to submit in these forums.
Effective Date: Dec 2019