CART
CHECKOUT

HELP/FAQ

  • How do I wash my product?
  • How long will it take for my items to arrive?
  • Will I be charged sales tax?
  • What if an item is on back order?
  • How do I contact customer service?
  • What is the Crane & Canopy return policy?
  • I love the accessories in your photographs. Where can I find it if it is not available for sale on your website?
  • Do you have a mailing list that I can sign up for?
  • Size Chart

How do I wash my product?

All of our merchandise come with care labels and/or washing instructions attached on the product. Please refer to the washing instructions included with each product. All of our products except down comforter fills and pillow fills are machine washable.

» back to top

How long will it take for my items to arrive?

Please click here to view our Shipping Policy.

» back to top

Will I be charged sales tax?

If your order is shipping within California, state sales tax will apply.

» back to top

What if an item is on back order?

We strive to maintain inventory on all of our products. If an item is on backorder, you will be notified via email as soon as the product is available again.

» back to top

How do I contact customer service?

A customer service representative is available to assist you with any questions between the hours of 9:30 a.m.-6:30 p.m. PST at 1.888.686.8586. You can also email us at customerservice@craneandcanopy.com

» back to top

What is the Crane & Canopy return policy?

Please click here to view our Return Policy.

» back to top

I love the accessories in your photographs. Where can I find it if it is not available for sale on your website?

The majority of furniture and accessories used in our photography are personally owned or are items discovered at local flea markets. We encourage you to add your own personal touch and style to your room!

» back to top

Do you have a mailing list that I can sign up for?

Yes we do! If you would like to join our mailing list, please use the signup box in the lower right corner of any Crane & Canopy page. As a member of our list, you will receive information on sample sales, upcoming events, new designs, and special offers.

» back to top

Crane & Canopy Size Chart

ITEMSIZE IN INCHESSIZE IN CENTIMETERS
Twin/Twin XL Duvet Cover 68" x 86" 172.7 x 218.4
Full/Queen Duvet Cover 88" x 92" 223.5 x 233.7
King/Cal King Duvet Cover 106" x 92" 269.2 x 233.7
Standard Sham 20" x 26" (piping or 1.5" to 2" flange) 50.8 x 66 (piping or 3.8 flange)
King Sham 20" x 36" (piping or 1.5" to 2" flange) 50.8 x 91.4 (piping or 3.8 flange)
Euro Sham 26" x 26" (piping or 1.5" to 2" flange) 66 x 66 (piping or 3.8 flange)
Standard Pillow 20" x 26" 50.8 x 66
King Pillow 20" x 36" 50.8 x 91.4
Euro Pillow 26" x 26" 66 x 66
Twin/Twin XL Comforter Fill 68" x 86" 172.7 x 218.4
Queen/Full Comforter Fill 88" x 92" 223.5 x 233.7
King/Cal King Comforter Fill 106" x 92" 269.2 x 233.7
Twin Mattress Cover 39" x 75" 99 x 190.5
Twin XL Mattress Cover 39" x 80" 99 x 203.2
Full Mattress Cover 54" x 75" 137.2 x 190.5
Queen Mattress Cover 60" x 80" 152.4 x 203.2
King Mattress Cover 76" x 80" 193.0 x 203.2
Cal King Mattress Cover 72" x 84" 182.88 x 213.4
» back to top
^ BACK TO TOP